Relay Support

How can we help?

Questions, feedback, or something not working as expected? Send us a note and we will get back to you.

When contacting support

Please include the device you are using, your iOS or iPadOS version, and a short description of what happened. Screenshots are helpful, but please remove personal or sensitive information first.

About Relay 1.2

Relay 1.2 lets you ask an AI question, inspect the first answer through three complementary checks, review a current synthesis, and keep useful threads in your private library. The app supports English and Simplified Chinese on iPhone and iPad.

Accounts and private cloud sync

You can receive initial Relay answers without an account. Sign in with Apple is optional and can provide continued beta access and private cloud sync. Nothing is published to other users. In the Library, you can sign out or erase your cloud copy while keeping local notes on your device.

AI answers and privacy

AI-generated answers can be incomplete or incorrect, so check important information before relying on it. Questions submitted to Ask Relay are processed by Relay and the selected AI provider. See the Privacy Policy for details.